Shipping & Return Policy

Our Shipping & Return Policy was last updated on 8 th November, 2024.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

  • “Company”(referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Beastly Entertainments Private Limited , 1-24/1, Ankushapur Village, Ghatkesar Mandal, Medchal-Malkajgiri District, TS – 501301.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service”refers to the Website.
  • “Website”refers to Human and the Beast, accessible from https://humanandthebeast.com
  • “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Shipment Processing Times

All Orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping Rates & Delivery Estimates

Enjoy free shipping on all orders, delivered across in India.

Estimated Delivery Time:  5 – 7 business days

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Return & Exchange Policy

At Human and the Beast, we hold customer satisfaction in the highest regard. To preserve the unmatched quality and craftsmanship that define our brand, we do not accept returns or exchanges across any product categories. However, we understand that unforeseen issues may arise, and we are committed to making it right if your product arrives in less-than-perfect condition.

Complimentary Replacement for Damaged or Defective Items

In the rare event that you receive a product with a manufacturing defect or damage sustained in transit, we will gladly replace it at no additional cost to you. To expedite your replacement, please assist us by following these steps:

  1. Capture Evidence: Kindly take clear photographs of the damaged or defective item and email us at hello@humanandthebeast.com
  2. Submit Your Request Promptly: Share the images with us within 15 business days from the delivery date to ensure prompt handling of your request.

How to Initiate a Replacement Request

To initiate a replacement or if you have any questions about the Shipping & Returns Policy, please reach out to our dedicated customer care team through one of the following methods: